Support

We usually reply within a day or two.

For any question, problem or feedback, email aiblsoftechapps@gmail.com. Include your iPhone model and iOS version, and a screenshot if something looks wrong.

Quick answers

I bought Pro but the programs are locked

Open Settings → Restore purchases while signed in with the same Apple ID you bought with. Pro is tied to your MamaRise account, so it follows you across devices once restored.

How do I cancel my subscription?

Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → MamaRise Pro → Cancel. Deleting the app or your account does not cancel it.

The password-reset email didn’t arrive

Check your spam or junk folder — the email comes from noreply@mamariseapp.com. If it’s there, mark it “not spam” so future emails land in your inbox. Make sure you typed the address you signed up with: for privacy, the app says “sent” even if an address has no account.

How do I get a copy of my data, or delete it?

Both are in the app: Settings → Export my data (gives you a file), and Settings → Delete my account (permanently removes everything). You can also withdraw health-data consent alone, keeping your account.

An exercise doesn’t feel right for me

Use “Gentler version” or “Skip this move” in the player — a skipped move never breaks your session. And if a symptom worries you, stop and talk to your doctor, midwife or physiotherapist first; MamaRise is wellness guidance, not medical advice.